TERMS & CONDITIONS
1. ABOUT TASKA
Taska is a marketplace that connects people or businesses that need work performed (“Task
Posters”) with individuals who offer to perform those tasks (“Taskers”).
Taska provides technology and marketplace services that may include:
- task posting;
- task discovery and matching;
- bidding and fixed-price task acceptance;
- identity verification;
- messaging;
- proof-of-completion submission;
- payment processing;
- escrow-style payment holding;
- dispute management;
- ratings and reviews;
- currency conversion for eligible international users; and
- AI-powered assistance and recommendations.
Taska is not ordinarily the employer of a Tasker and does not itself perform the tasks posted
through the Platform.
2. DEFINITIONS
For these Terms:
- “Task” means a unit of work posted on Taska with a description, budget and, where applicable, deadline.
- “Task Poster” or “Poster” means a person or business that posts or commissions a Task.
- “Tasker” means a person who offers to perform Tasks through Taska.
- “Bid” means a Tasker’s offer to perform a Task for a stated amount and within a stated delivery
period.
- “Task Agreement” means the agreement formed between a Poster and Tasker when a Bid or
fixed-price offer is accepted.
- “Proof of Completion” means evidence submitted by a Tasker showing that a Task has been
completed, which may include photographs, video, written reports or geotagged information.
- “Escrow” means the payment-holding arrangement under which funds paid for a Task are held
pending completion, approval, dispute resolution or another permitted release/refund event.
- “Diaspora Mode” means Taska’s functionality allowing eligible users outside Nigeria to post,
track and pay for Tasks being performed in Nigeria.
- “Platform Fee” means the commission charged by Taska in connection with completed Tasks.
- “FX” means foreign exchange conversion between currencies.
- “KYC” means Know Your Customer identity verification.
3. ELIGIBILITY
You must provide accurate information and meet any applicable age and legal requirements to use
Taska.
You may not use Taska if:
- you are legally prohibited from using the service;
- your account has previously been suspended or terminated for serious misconduct;
- you provide false or misleading identity information; or
- your use of Taska would violate applicable law or regulation.
Taska may impose additional verification requirements where reasonably necessary for safety, fraud
prevention, regulatory compliance or payment processing.
4. ACCOUNT REGISTRATION
You must provide accurate, current and complete information when creating an account.
You are responsible for:
- maintaining the confidentiality of your login credentials;
- keeping your account information accurate;
- notifying Taska of unauthorized access; and
- all activity conducted through your account, subject to applicable law.
A user may be permitted to operate as both a Poster and a Tasker, subject to the applicable
verification requirements.
Taska may require additional identity verification before permitting certain activities.
5. TASK POSTERS
A Poster is responsible for ensuring that every Task posted:
- accurately describes the work required;
- provides sufficient information for Taskers to understand the work;
- specifies a reasonable budget;
- provides an accurate location where applicable;
- identifies required Proof of Completion where applicable;
- complies with applicable law; and
- does not contain prohibited content or activities.
The Poster must not deliberately misrepresent the scope, difficulty or requirements of a Task.
A Poster must not use Taska to request illegal, dangerous, fraudulent or otherwise prohibited
activities.
6. TASKERS AND KYC
Taskers must provide truthful information regarding their identity, skills, experience and
qualifications.
6.1 Mandatory KYC
A Tasker must successfully complete Taska’s applicable KYC verification process before being
permitted to submit a Bid for any Task.
Taska may use third-party verification providers to conduct identity verification.
Verification may include government-issued identification, facial verification and other information
reasonably required for identity verification.
6.2 Verification Does Not Guarantee Performance
A verified badge or successful KYC result means that Taska has completed the applicable
verification process. It does not constitute a guarantee that a Tasker:
- will complete a Task successfully;
- possesses every skill claimed;
- will act honestly;
- will meet a deadline; or
- will be suitable for every Task.
7. TASK POSTING AND BIDDING
The minimum Task value that may be accepted through Taska is currently:
₦1,500 (One Thousand Five Hundred Naira).
Taska may change the minimum Task value in accordance with the procedure for changes to these
Terms.
Where a Task permits bidding, Taskers may submit a Bid stating:
- the proposed price;
- expected delivery time; and
- relevant information explaining why the Tasker is suitable.
Taskers may withdraw a Bid before it has been accepted.
A Poster may review available Bids and select a Tasker.
Taska may use automated or AI-assisted matching and ranking to help Posters evaluate available
Taskers. Such recommendations do not constitute a guarantee or endorsement.
8. FORMATION OF A TASK AGREEMENT
A Task Agreement is formed when a Poster accepts a Tasker’s Bid or otherwise accepts a Tasker’s
offer through the Platform.
Once accepted:
- the Tasker is expected to perform the Task in accordance with the agreed requirements;
- the Poster is expected to provide reasonable cooperation necessary for completion;
- the agreed price becomes the basis for payment, subject to applicable fees and adjustments
expressly permitted under these Terms; and
- the parties must communicate through Taska where reasonably necessary to document Task-
related communications.
Taska is not a party to the underlying Task Agreement between Poster and Tasker.
9. PERFORMANCE OF TASKS
Taskers must:
- perform Tasks professionally and with reasonable care;
- comply with the agreed scope;
- meet agreed deadlines where reasonably possible;
- communicate material delays promptly;
- comply with applicable laws;
- avoid causing unnecessary damage or loss; and
- submit required Proof of Completion.
Posters must:
- provide accurate instructions;
- provide reasonable access or information necessary to complete the Task;
- communicate material changes promptly; and
- avoid requesting work outside the agreed scope without the Tasker’s agreement.
10. PROOF OF COMPLETION
Where Proof of Completion is required, the Tasker must submit the required evidence through
Taska before payment can be released.
Proof may include:
- photographs;
- video;
- written reports;
- geotagged location information; or
- other evidence specified by the Poster or Taska.
Taska may review submitted evidence for fraud, abuse, inconsistency or other issues, but does not
guarantee that automated or human review will identify every problem.
11. COMPLETION AND PAYMENT RELEASE
Once the Tasker submits the required Proof of Completion, the Poster may review the submitted
evidence.
11.1 Early Release
If the Poster confirms satisfactory completion, the applicable funds may be released to the Tasker
after deduction of applicable Taska fees and other permitted charges.
11.2 Automatic Release After 48 Hours
If the Tasker has submitted the required Proof of Completion, the Task has been marked as
completed, and the Poster does not approve the Task or open a dispute, the applicable funds will be
eligible for automatic release 48 hours after the applicable completion/proof submission event,
subject to any payment, fraud, compliance or technical review reasonably required by Taska.
11.3 Dispute Exception
Funds will not be automatically released where a valid dispute has been opened before the
applicable release time.
Where a dispute is opened, the funds will remain frozen until the dispute is resolved in accordance
with these Terms.
12. PAYMENTS
Taska may use third-party payment providers to process payments.
Payment methods and availability may vary according to:
- user location;
- currency;
- payment provider;
- transaction value;
- fraud controls;
- regulatory requirements; and
- technical availability.
Taska does not store raw payment-card information on its own servers where payment processing
is delegated to the relevant payment provider.
Users must provide accurate payment information and must not use payment methods they are not
authorized to use.
13. ESCROW AND PAYMENT HOLDING
When a Poster pays for a Task, the applicable funds may be held pending:
- Poster approval;
- automatic release after the applicable 48-hour period;
- dispute resolution;
- refund;
- cancellation; or
- another event permitted under these Terms.
Taska’s escrow/payment-holding functionality is intended to provide transaction protection and does
not mean that Taska guarantees the performance of any Tasker.
The legal and regulatory structure of any client-money, escrow or payment-holding arrangement is
subject to applicable Nigerian law and the arrangements maintained with Taska’s authorized
payment or financial partners.
14. TASKA PLATFORM COMMISSION
Taska currently charges a 10% Platform Commission on completed Tasks.
The applicable fee may be deducted before funds are released to the Tasker or otherwise collected
in accordance with the payment flow displayed to the user.
Taska may introduce, modify or discontinue fees in accordance with the change provisions of these
Terms.
Any applicable fees should be displayed to the relevant user before the user is required to complete
the relevant transaction.
15. DIASPORA PAYMENTS AND FOREIGN CURRENCY
Taska may allow eligible users outside Nigeria to post and pay for Tasks being performed in Nigeria.
At launch, eligible Diaspora users may make payments in USD through the applicable international
payment process.
Taska may also permit eligible Diaspora users to pay in NGN, subject to payment-provider
availability and applicable regulatory requirements.
Taskers will generally receive their Task earnings in NGN.
The Platform may display both the Poster currency and NGN equivalent.
The applicable FX rate may be determined and locked at the point specified in the Taska payment
flow.
The final amount charged may differ from an independently obtained exchange-rate quotation
because of the applicable Taska FX margin, payment-provider charges, taxes or other disclosed
charges.
16. TASKER PAYOUTS
Subject to these Terms, applicable verification requirements and successful payment processing,
Tasker earnings become payable following:
- Poster approval; or
- automatic release after the applicable 48-hour period.
Taska may delay or suspend a payout where reasonably necessary to investigate:
- fraud;
- payment reversals;
- account compromise;
- disputes;
- regulatory requirements;
- KYC issues; or
- other legitimate payment or security concerns.
Taskers are responsible for ensuring that their payout information is accurate.
17. CANCELLATIONS
A Task may be cancelled before completion in accordance with the circumstances permitted by
Taska.
The consequences of cancellation may depend on:
- who requested the cancellation;
- whether work has commenced;
- whether expenses have been incurred;
- whether the Tasker has materially performed the Task;
- whether the Poster or Tasker breached the Task Agreement; and
- whether a dispute has been opened.
Taska may determine the appropriate payment or refund outcome where the parties cannot agree,
subject to applicable law.
18. REFUNDS
Where a refund is approved, Taska may process the refund through the original payment method
where technically and legally possible.
Refunds may be subject to payment-provider processing timelines.
For international transactions, currency fluctuations may affect the amount ultimately received by a
user where the original transaction and refund occur at different exchange rates, subject to
applicable law and the terms disclosed at the time of the transaction.
19. DISPUTES
Either the Poster or Tasker may raise a dispute through Taska where they believe a Task has not
been completed properly or another material issue has occurred.
A dispute should include relevant evidence, which may include:
- photographs;
- videos;
- messages;
- receipts;
- descriptions of the problem;
- proof of payment;
- Proof of Completion; and
- other relevant information.
19.1 Payment Freeze
Where a valid dispute is opened before payment release, the relevant funds will be frozen pending
resolution.
19.2 Resolution Period
Taska will target resolution of disputes within 48 hours after receiving sufficient information from the
relevant parties.
This is a service target and may take longer where additional evidence is required, a third party
must be contacted, payment providers must be consulted, fraud investigation is required, or the
matter is unusually complex.
19.3 Dispute Decision
Taska may consider the available evidence and determine whether funds should be:
- released to the Tasker;
- refunded to the Poster;
- divided where appropriate;
- retained temporarily pending further investigation; or
- handled in another lawful manner.
Taska’s dispute process does not prevent either party from exercising rights available under
applicable law.
20. RATINGS AND REVIEWS
Posters and Taskers may be permitted to rate and review one another following a Task.
Ratings should be:
- honest;
- based on actual experience;
- relevant to the Task; and
- free from threats, discrimination, harassment or fraudulent content.
Users must not manipulate ratings through fake accounts, coordinated reviews, payment or
retaliation.
Taska may remove content that violates these Terms or applicable law.
21. COMMUNICATIONS
Taska may provide task-specific messaging between Posters and Taskers.
Users must not use Taska communications to:
- harass or threaten another person;
- distribute malware;
- commit fraud;
- solicit prohibited services;
- impersonate another person;
- distribute unlawful material; or
- circumvent Taska’s payment or safety systems.
Taska may review or investigate communications where reasonably necessary for safety, fraud
prevention, dispute resolution, legal compliance or enforcement of these Terms, subject to
applicable law.
22. PROHIBITED TASKS AND ACTIVITIES
Users may not use Taska to request, offer, facilitate or perform activities that are illegal or prohibited
by Taska.
Examples include:
- fraud or scams;
- theft;
- money laundering;
- trafficking;
- unlawful possession or distribution of controlled substances;
- activities intended to evade law enforcement;
- unauthorized access to computer systems;
- identity fraud;
- payment fraud;
- harassment or abuse;
- activities involving exploitation of children;
- dangerous activities without appropriate lawful authorization;
- tasks that require professional licences where the Tasker does not possess the required licence;
or
- any other activity prohibited by applicable law.
Taska may remove prohibited Tasks and suspend or terminate accounts involved in prohibited
activity.
23. USER CONDUCT
Users must act honestly and in good faith.
Users must not:
- create fake accounts;
- misrepresent their identity;
- manipulate bids;
- manipulate ratings;
- submit fraudulent KYC information;
- circumvent Taska’s payment system;
- attempt to avoid Platform fees;
- interfere with another user’s account;
- upload malicious software;
- scrape or abuse the Platform;
- exploit technical vulnerabilities;
- engage in discriminatory or abusive conduct; or
- use Taska for any unlawful purpose.
24. AI-POWERED FEATURES
Taska may use artificial intelligence to provide:
- Tasker matching;
- Task recommendations;
- bid recommendations;
- task-description assistance;
- conversational assistance;
- information analysis; and
- other product features.
AI-generated recommendations are provided as assistance only.
AI recommendations may contain errors, omissions or inaccurate assessments.
Users remain responsible for their own decisions, including decisions regarding selecting a Tasker,
accepting a Bid, setting a budget, approving completion, opening a dispute, and relying on
information provided through the Platform.
25. THIRD-PARTY SERVICES
Taska may rely on third-party providers for services including:
- payment processing;
- identity verification;
- foreign exchange information;
- communications;
- hosting;
- analytics;
- mapping;
- artificial intelligence; and
- security.
Third-party services may be subject to their own terms and policies.
Taska is not responsible for independent failures of third-party providers except to the extent
required by applicable law.
26. USER CONTENT
Users retain ownership of content they submit to Taska, subject to the rights granted below.
By uploading content, including photographs, videos, descriptions, reviews or other materials, you
grant Taska a non-exclusive, worldwide, royalty-free licence to host, reproduce, process and display
that content as reasonably necessary to:
- operate the Platform;
- provide the relevant service;
- process disputes;
- prevent fraud and abuse;
- improve the Platform; and
- comply with legal obligations.
Taska does not acquire ownership of your underlying content merely because you upload it.
27. INTELLECTUAL PROPERTY
The Taska Platform, including its software, branding, design, logos, trademarks, interfaces,
databases and original content, belongs to Taska or its licensors unless otherwise stated.
Users may not copy, modify, distribute, reverse engineer, sell, lease or commercially exploit Taska’s
intellectual property without authorization, except where permitted by law.
28. PRIVACY AND PERSONAL DATA
Taska may collect and process personal information necessary to operate the Platform.
This may include information required for:
- account creation;
- identity verification;
- payments;
- fraud prevention;
- customer support;
- communications;
- dispute resolution; and
- regulatory compliance.
Taska will process personal information in accordance with its Privacy Policy.
29. LOCATION AND TRACKING
Certain Tasks may involve location information, including map locations or Tasker status.
Where enabled, location functionality may be used to facilitate:
- task coordination;
- live tracking;
- proof of completion;
- safety;
- dispute resolution; and
- service delivery.
Users should not share another person’s private location information without appropriate
authorization.
30. DISCLAIMERS
Taska provides a technology marketplace and does not guarantee:
- that a suitable Tasker will always be available;
- that every Task will be completed successfully;
- that a Tasker will meet a particular standard;
- that a Poster will provide accurate instructions;
- that AI recommendations will be accurate;
- that the Platform will always be available without interruption; or
- that every transaction will be free from fraud or disputes.
Taska does not generally supervise the physical performance of Tasks.
Users are responsible for assessing whether a Tasker or Task is appropriate for their
circumstances.
Nothing in these Terms excludes rights or protections that cannot lawfully be excluded.
31. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Taska will not be liable for indirect, incidental,
special, consequential or punitive losses arising from:
- a user’s interaction with another user;
- the performance or non-performance of a Task;
- inaccurate information provided by a user;
- unauthorized conduct by another user;
- third-party service failures; or
- circumstances outside Taska’s reasonable control.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
Any limitation of liability should be interpreted subject to mandatory consumer-protection and other
applicable Nigerian legal requirements.
32. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Taska, its directors,
officers, employees, contractors and agents from claims, losses, liabilities and reasonable expenses
arising from:
- your breach of these Terms;
- your unlawful conduct;
- your misuse of the Platform;
- your violation of another person’s rights; or
- your performance or requested performance of a Task.
This provision does not require you to indemnify Taska for losses caused by Taska’s own unlawful
conduct or liability that cannot legally be transferred to you.
33. SUSPENSION AND TERMINATION
Taska may suspend or terminate an account where reasonably necessary because of:
- fraud;
- abuse;
- false identity information;
- failed or fraudulent KYC;
- payment manipulation;
- prohibited activities;
- repeated disputes or misconduct;
- violation of these Terms;
- legal or regulatory requirements; or
- security concerns.
Where reasonably practicable, Taska may notify the affected user and provide an opportunity to
resolve the issue.
Taska may immediately restrict access where necessary to protect users, funds, the Platform or
comply with law.
34. EFFECT OF TERMINATION ON FUNDS
Account suspension or termination does not automatically cancel legitimate financial obligations.
Funds relating to active Tasks may remain subject to:
- completion;
- dispute resolution;
- refunds;
- payment reversals;
- fraud investigations; or
- applicable legal requirements.
Users remain responsible for obligations that arose before termination.
35. FORCE MAJEURE
Taska will not be responsible for delays or failures caused by circumstances beyond its reasonable
control, including:
- natural disasters;
- war;
- civil unrest;
- government action;
- telecommunications failures;
- payment-provider failures;
- major cybersecurity incidents;
- internet infrastructure failures;
- power outages; or
- other events beyond reasonable control.
36. CHANGES TO THESE TERMS
Taska may update these Terms from time to time.
Where changes are material, Taska may provide reasonable notice through the Platform, email or
other appropriate communication.
Your continued use of Taska after the effective date of updated Terms constitutes acceptance of the
updated Terms, to the extent permitted by law.
37. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and interpreted in accordance with the laws of the Federal
Republic of Nigeria.
Subject to any mandatory rights available to a consumer under applicable law, disputes arising from
these Terms or use of Taska shall be subject to the jurisdiction of the courts of Nigeria.
Nothing in this section prevents Taska from seeking urgent injunctive or protective relief where
legally available.
38. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision
shall be interpreted or modified to the minimum extent necessary to make it enforceable where
legally possible.
The remaining provisions will continue in effect.
39. NO WAIVER
A failure by Taska to enforce any provision of these Terms does not constitute a waiver of its right to
enforce that provision later.
40. ENTIRE AGREEMENT
These Terms, together with the applicable Privacy Policy, Dispute Policy and other policies
expressly incorporated into them, constitute the agreement governing your use of Taska.
Where a conflict exists between these Terms and a specific Task transaction displayed through the
Platform, the specific transaction terms will apply to that transaction to the extent permitted by law.
41. CONTACT
For questions regarding these Terms, please contact:
Taska
Operated by: [SYSLAR SYSTEMS LIMITED]
Address: [NO 1 EL-SHADDAI AVENUE, AKURE, ONDO STAT]
Email: SUPPORT@SYSLAR.COM
Website: www.taska.com.ng
42. ACCEPTANCE
By selecting “I Agree”, creating an account, posting a Task, submitting a Bid, accepting a Task,
making a payment, completing a Task, or otherwise using Taska, you acknowledge that:
- you have read these Terms;
- you understand these Terms;
- you agree to be bound by these Terms; and
- you have had an opportunity to review the applicable policies referenced in these Terms.
End of Terms & Conditions
Last Updated: [09/08/2026]